Tips for Pairing or Re-pairing your Altro Smart Lock

  • While pairing, you need to make sure you are near to the router to connect to WiFi.
  • You cannot pair the lock remotely.
  • If you are still facing issues in pairing, could be because the WiFi internet signal is not very strong where the Altro Smart lock is placed. In such cases, please consider installing a WiFi extender to enhance the WiFi signal strength.
  • Also please make sure the unit is fully charged while pairing.
  • While pairing the Altro Smart lock, please follow the calibration instructions carefully as demonstrated in the setup video and provide the correct WiFi profile name and password to connect.

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