How to troubleshoot operating issues with Altro Smart lock
- Not receiving motion detection notifications
- App not updating the lock or unlock state accurately
- Motion detected videos not getting played consistently
- App getting stuck while performing lock or unlock operations
- Poor audio video while communicating with a visitor
Specially at the door location, the WiFi connection could be weaker than other areas of home. In such cases, it is advised to purchase and install a suitable WiFi extender to strengthen the WiFi connectivity and improve the performance of Altro Smart lock.